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At Marketmaps.in, we respect your privacy and are committed to protecting your personal information in compliance with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDPA).

This policy explains how we collect, use, and safeguard your data. By accessing Marketmaps.in, you agree to this policy.

1. What Personal Data We Collect

We collect and process:

  • Basic Information: Name, email, phone number, business details, and location.

  • User Content: Reviews, uploaded files, business listings.

  • Sensitive Personal Data (only if voluntarily provided): Financial details (for paid services), authentication data.

  • Technical Data: IP address, device information, and browsing activity.

2. Purpose of Collection (As per Indian Law)

We collect and use personal data strictly for:

  • Providing and improving Marketmaps.in services.

  • Displaying accurate business and service listings.

  • Responding to user queries and customer support.

  • Preventing fraud, impersonation, and unauthorized activities.

  • Fulfilling obligations under Indian law.

We do not process your data beyond what is necessary for these purposes.

3. User Rights Under Indian Law

Under the DPDPA, 2023, you have the right to:

  • Access: Know what personal data we hold about you.

  • Correction: Request updates or rectifications to your personal data.

  • Deletion: Request erasure of your personal data when it is no longer needed.

  • Consent Management: Withdraw consent for data processing at any time.

  • Grievance Redressal: File a complaint regarding misuse of your data.

To exercise these rights, email us at: [Insert Support Email]

4. Consent & Withdrawal

  • By using our platform, you consent to the collection and processing of your data in line with this policy.

  • You may withdraw consent anytime by contacting us. However, this may restrict your access to certain services.

5. Data Retention & Security

  • We retain your data only as long as necessary for business or legal purposes.

  • We follow Reasonable Security Practices as defined under Indian IT Rules, 2011, including encryption, access controls, and monitoring.

  • In case of a data breach, we will notify affected users and the Data Protection Board of India, as required by law.

6. Data Sharing & Transfer

We may share your data only with:

  • Verified third-party service providers (hosting, analytics, payments).

  • Law enforcement or government authorities, when legally required.

  • Businesses you choose to interact with via our platform.

We do not sell personal data to third parties.

If data is transferred outside India (e.g., cloud hosting), we ensure compliance with cross-border data transfer rules under Indian law.

7. Children’s Data

Marketmaps.in does not knowingly collect data from children below 18 years of age. If such data is found, it will be deleted immediately.

8. Grievance Officer (As Required by Indian IT Rules)

In compliance with Indian IT law, we have appointed a Grievance Officer to address concerns.

Grievance Officer Details:
📧 Email: santosh.sinha@zotoleads.com
📍 Address: Dharamaraichak, Lakhisarai, Bihar - 811311
🕒 Response Time: Within 15 days of complaint receipt

 

9. Policy Updates

This policy may be updated in line with changes to Indian law or our services. Updates will be posted on this page with the revision date.

10. Contact Us

If you have any concerns about your privacy or data protection, please contact:

📧 hello@zotoleads.com
🌐 Marketmaps.in Contact Us page